We at Gordon Business Consulting LLC want you to be satisfied with your purchase of our training and educational online courses.
If you have any questions or problems please let us know by contacting our support team directly by email at firstname.lastname@example.org
A "DIY Course" from our company is defined as an online course that does not come with live coaching calls.
In the event that you decide your course purchase was not the right decision, contact our support team at email@example.com and show us you actually did the work by submitting ALL your homework. We will review it and attempt to help correct the issue.
For full payments of a DIY course, if we cannot help solve the issue, we’ll issue you a prompt full refund given you fully completed, implemented, and submitted all of your homework.
If you elect to pay using a payment plan, the first month payment is non-refundable but future payments will be canceled.
To be eligible for a refund, you must submit your request and completed homework before 11:59pm Eastern Standard Time on the 30th day following your DIY course purchase. After you submit your materials, all refunds are discretionary*.
No refunds will be provided more than 30 days following the date of purchase. If you opted for a payment plan and you do not request a refund by the end of the 30th day, you are required to complete the remaining payments of your payment plan. All payments must be made on a timely basis.
*Note: As mentioned above, all refunds are discretionary. If you just downloaded the training material (pdfs, audios, videos, and/or etc), and then promptly asked for a refund, we reserve the right to deny your refund request.
The point of this policy is to give people the chance to try the system, and if it doesn’t work, they can get their money back. It wasn’t designed to enable people to steal the training material.
Furthermore, if it is clear that your homework is incomplete or that you did not implement the strategies taught in the course, your refund will be denied. However, we will still help and support you in order to get you results.